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About me

Experienced user researcher and psychologist. Passionate about people, creative solutions and excellent products that put humans at its center.

Work experience

07/24 - Present

sofatutor GmbH

UX Researcher

  • Conducted quantitative and qualitative research to identify student pain points, resulting in, e.g., a 17% higher usage rate of a class test preparation feature

  • Moderation of workshops, e.g., research kick-offs, ideation sessions

  • Creation of a dashboard for monitoring central KPIs to support strategic product decisions

  • Translating research insights into actionable recommendations to a variety of stakeholders to influence product roadmaps

  • Creation of a ‘research-overview’ of past studies to increase visibility and accessibility within the team

02/23 - 06/24

StepStone GmbH

UX Researcher​

  • Led end-to-end research projects using qualitative and quantitative methods to identify user pain points

  • Co-facilitated design sprints utilizing JTBD research, leading to the launch of the AI interviewer product and the AI-powered CV-Generator 2.0

  • Collaborated closely with product managers, designers, market research, and developers

  • Communicated research results by utilizing storytelling methods and data triangulation to influence product strategy and roadmaps

02/21 - 01/23

Sharpist GmbH

UX Researcher

  • First UX researcher within the product team to inform product decisions

  • Established first channels to communicate user insights on a regular basis

  • Building and maintenance of research repository

  • Reported to and collaborated closely with CPO to establish and prioritize research initiatives

​

Instructional Designer

  • Increased completion rate of content by 5-10% through the creation of microlearning journeys tailored to customers' cultural principles

  • KPI-driven tasks to improve content library (e.g., weekly control of downvote rates)

  • Created mobile-based microlearning content on L&D topics

Education

10/19 - 02/22

Otto-von-Guericke University Magdeburg

Master of Science in Psychology (Grade: 1.4)

10/16 - 09/19

University of Hildesheim

Bachelor of Science in Psychology (Grade 1.8)

Relevant skills

Hard skills

  • Data ​Analysis

  • Qualitative ​research,​ ​e.​g.​, ​in-​depth ​interviews,​ ​usability ​testing,​ ​focus ​groups

  • Quantitative ​research,​ ​e.​g.​, ​analytics,​ ​surveys,​ ​A/​B ​tests

  • Statistical ​Analysis ​(​e.​g.,​ ​SPSS,​ ​R)​

  • Use ​of ​research ​tools,​ ​e.​g.​ ​hotjar,​ ​qualtrics,​ ​amplitude

​​Soft skills

  • Attention ​to ​detail

  • Communication

  • Design ​Thinking

  • Empathy

  • Facilitation ​of ​workshops

  • Presentations

  • Project ​management

  • Stakeholder ​management

  • Storytelling

  • Teamwork

​​Languages:

  • German (Native)

  • English (Professional proficiency)

  • Vietnamese (Bilingual) 

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