Work experience
07/24 - Present
sofatutor GmbH
UX Researcher
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Conducted quantitative and qualitative research to identify student pain points, resulting in, e.g., a 17% higher usage rate of a class test preparation feature
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Moderation of workshops, e.g., research kick-offs, ideation sessions
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Creation of a dashboard for monitoring central KPIs to support strategic product decisions
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Translating research insights into actionable recommendations to a variety of stakeholders to influence product roadmaps
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Creation of a ‘research-overview’ of past studies to increase visibility and accessibility within the team
02/23 - 06/24
StepStone GmbH
UX Researcher​
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Led end-to-end research projects using qualitative and quantitative methods to identify user pain points
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Co-facilitated design sprints utilizing JTBD research, leading to the launch of the AI interviewer product and the AI-powered CV-Generator 2.0
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Collaborated closely with product managers, designers, market research, and developers
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Communicated research results by utilizing storytelling methods and data triangulation to influence product strategy and roadmaps
02/21 - 01/23
Sharpist GmbH
UX Researcher
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First UX researcher within the product team to inform product decisions
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Established first channels to communicate user insights on a regular basis
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Building and maintenance of research repository
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Reported to and collaborated closely with CPO to establish and prioritize research initiatives
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Instructional Designer
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Increased completion rate of content by 5-10% through the creation of microlearning journeys tailored to customers' cultural principles
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KPI-driven tasks to improve content library (e.g., weekly control of downvote rates)
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Created mobile-based microlearning content on L&D topics
Education
10/19 - 02/22
Otto-von-Guericke University Magdeburg
Master of Science in Psychology (Grade: 1.4)
10/16 - 09/19
University of Hildesheim
Bachelor of Science in Psychology (Grade 1.8)
Relevant skills
Hard skills
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Data ​Analysis
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Qualitative ​research,​ ​e.​g.​, ​in-​depth ​interviews,​ ​usability ​testing,​ ​focus ​groups
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Quantitative ​research,​ ​e.​g.​, ​analytics,​ ​surveys,​ ​A/​B ​tests
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Statistical ​Analysis ​(​e.​g.,​ ​SPSS,​ ​R)​
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Use ​of ​research ​tools,​ ​e.​g.​ ​hotjar,​ ​qualtrics,​ ​amplitude
​​Soft skills
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Attention ​to ​detail
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Communication
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Design ​Thinking
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Empathy
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Facilitation ​of ​workshops
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Presentations
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Project ​management
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Stakeholder ​management
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Storytelling
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Teamwork
​​Languages:
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German (Native)
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English (Professional proficiency)
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Vietnamese (Bilingual)